Congratulations to Our 2024 Shine Award Recipients
We celebrated our 2024 Shine Awards on Monday, Oct. 14. The recipients of the President's Award, Medical Excellence Awards, Quality Awards and Values Awards were announced. Our President and CEO Steve Arner announced a new award—the Spark Award.
Read all recipients' names below, as well as a recap of awards across the organization that were posted to the Wow wall July 2023 through August 2024.
PRESIDENT’S AWARD
The President's Award recognizes individuals for a career of extraordinary accomplishments.
- Alicia Bales, Senior Director for Nursing—CTCH
- Karyn Reese, Nursing Director, 9 Mountain PCU—CRMH
SPARK AWARD
The Spark Award recognizes individuals or teams who consistently provide that “spark” of innovation that carries our organization forward. They drive positive change to processes, tools and community in order to help our patients. Those who are recognized with this award innovate so often, they’re known for it.
- Peter Apel, MD, PhD, Orthopaedic Surgery
- Mark Witcher, MD, PhD, Neurosurgery
MEDICAL EXCELLENCE AWARDS
These awards recognize physicians and APPs for their clinical skills, as well as their leadership and dedication to their patients, colleagues and communities.
- Award for Residents and Fellows: Michael Ferguson, MD, Child and Adolescent Psychiatry
- Award for Advanced Practice Providers: Gabrielle Lewis, PA, Emergency Medicine
- Awards for Physicians, Podiatrists, Dentists and Oral Surgeons: Justin Price, MD, Hospitalist Medicine, and Mark Ringold, MD, Gastroenterology
QUALITY AWARDS
The Carilion Clinic Quality Awards highlight individuals and teams who have identified and implemented ways to improve the care and services we provide. This year's Quality Awards included a new award for Ambulatory Quality.
Pioneer Award
Award Winner: Implementation of an Aseptic Non-Touch Technique (ANTT) Bundle for PIV Insertion at Carilion Children’s NICU
- Angela Alderman, Neonatal Intensive Care Unit
- Lisa Andruscavage, DO, Pediatrix Medical Group
- Jesse Bender, MD, Pediatrix Medical Group
- Karen Binns-Loveman, MD, Pediatrix Medical Group
- Ghislaine Cady, Neonatal Intensive Care Unit
- Andrew Caudill, Intermediate Nursery
- Cindy Johnson, Intermediate Nursery
- Linda Keele, MD, Pediatrics Critical Care
- Kathryn Moore, NNP, Pediatrix Medical Group
- Karrie Moses, Nursing Administration
- Hirenkumar Patel, MD, Pediatrix Medical Group
- Kim Ramsey, Pediatric Services
- Pradeep Siwach, MD, Pediatrix Medical Group
- Theresa Vallia, Health Analytics Research
Award Finalist: Reducing Rates of PSI 18 & 19 (3rd & 4th Degree Perineal Lacerations)
- Holly Borkert, Obstetrics and Gynecology
- Jane Colwell, Carilion Women’s Quality and Patient Safety
- Jennifer Copening, Antepartum
- Margaret Grove, MD, Regional Obstetrics and Gynecology
- Anna Hatcher, Labor and Delivery Services
- Lacie Jones, Labor and Delivery Services
- Thomas Kraemer, MD, Regional Obstetrics and Gynecology
- Garrett Lawhorn, Carilion Women’s Quality and Patient Safety
- Anna Phillips, Antepartum
- Stephanie Phillips, Labor and Delivery Services
- Anita Register, DO, Regional Obstetrics and Gynecology
- Laura Reiter, Clinical Advancement and Patient Safety Outcomes
- Christopher Sullivan, MD, Regional Obstetrics and Gynecology
- Dylan Woodruff, Women’s Directors
- Wendy Worrell, Obstetrics
Community Distinction Award
Award Winner: CGCH Falls Reduction
- Jennifer Bailey, Administration—CGCH
- James Cady Jr., Virtual Care Center
- Jason Crouch, Virtual Care Center
- Jennifer Handy, Virtual Care Center
- Patricia Ingram, Virtual Care Center
- Matthew McGuinn, Virtual Care Center
- Shannon Robertson, Virtual Care Center
- Charles Suba, Transfer Center
- Amanda Tubaugh, Virtual Care Center
Ambulatory Quality Award
Award Winner: Pharmacist Intervention and Education to Improve A1c for Patients with Uncontrolled Diabetes
- Charlene Blubaugh, Ambulatory Pharmacy
- Jasmine Clevinger, Tazewell VA Clinic
- Courtney Dickerson, Pharmacy
- Kara Lucas, Ambulatory Pharmacy
- Ann Lucktong, Ambulatory Pharmacy
- Kelley Mills, Ambulatory Pharmacy
- Karen Williams, Medication Assistance Program
Award Finalist: Rural Hepatitis C Training Program
- Dennis Aquilo, Infection Control
- Anthony Baffoe-Bonnie, MD, Infectious Disease
- Crystal Chitwood, Infectious Disease
- John Epling, MD, Family Practice Roanoke Salem
- Jason Faulhaber, MD, Infectious Disease
- Mariana Gomez de la Espriella, MD, Infectious Disease
- Elizabeth Nowak, MD, Infectious Disease
- Cara Ravagli, Infectious Disease
- Monica Whalen, RHC Administration
Excellence in Advancing Care Delivery
Award Winner: EMBRACE Perinatal Mental Health (Expanding Care for Mothers and Babies through Readiness, Access, and Community Expansion)
- Jane Colwell, Carilion Women’s Quality and Patient Safety
- Sarah Dooley, Carilion Women’s Quality and Patient Safety
- Jaclyn Nunziato, MD, Regional Obstetrics and Gynecology
- Kristi Thomas, Embedded BI
- Jennifer Wells, MD, Roanoke Inpatient Psychiatry
Award Finalist: Going Home: Optimizing NICU & PICU Discharges with Invasive Ventilation Needs
- Angela Alderman, Neonatal Intensive Care Unit
- Shana Atkinson, Respiratory Services
- Danielle Bona, Case Management Administration
- Ghislaine Cady, Neonatal Intensive Care Unit
- Natalie Hayes, DO, Pediatrics Pulmonary—Electric Rd
- Cindy Johnson, Intermediate Nursery
- Brittany Leftwich, Case Management Administration
- Amber Lipes, Respiratory Pediatrics-Neonatal
- Alicia McAllister, Pediatric Service
- Lisha Osborne, Pediatrics ICU
- Casey Smith, PCA- Velocity Care Salem
- Kaitlin Tam, Case Management Administration
- Joseph Tamez, MD, Pediatrics Pulmonary—Electric Rd
- Melissa Williams, Case Management
- Melissa Wolfe, Pediatrics ICU
Enterprise Award
Award Winner: Optimizing Inpatient Length of Stay: A Dual Strategy for Enhancing Patient Access and Driving Organizational Financial Performance
- Constance Aaron, Transfer Center
- Rebecca Bishop, Med/Surg Administration
- Christopher Blake, Med/Surg Administration
- Kenneth Belcher, MD, CNRV Regional Hospitalists
- Danielle Bona, Case Management Administration
- Damian Chipriano, Financial Operations
- Lindsay Collins, Med/Surg Administration
- Teresa Crowder, Imaging Services Administration
- Susan Duncan, Hospitalist Liaison
- Jennifer Evans, Med/Surg Administration
- John Finch, MD, CGMH Regional Hospitalists
- Tamara Frost, Med/Surg Administration
- Amy Gilliam, Rockbridge Hospitalist Medicine
- Chad Henry, MD, Hospitalist Medicine
- Sahil Jaiswal, MD, Hospitalist Medicine
- Shyam Sundhar Odeti, MD, Hospitalist Medicine
- Benjamin Pinckard, Financial Operations
- Suresh Kumar Ponnada, MD, UM Physician Advisors
- Sorin Scarlatescu, MD, CFMH Regional Hospitalists
- Marjorie Townsend, Hospitalist Medicine
Award Finalist: Internalizing Skilled Nursing Facility Authorizations and Reducing Avoidable Delays
- Daniella Bona, Case Management Administration
- Catherine Conner, Case Management Administration
- Jessica Garland, Case Management Administration
- Kelsey Hylton, Central Resource Center
- Maxine Lee, MD, UM Physician Advisors
- Christopher Mullins, Case Management Administration
- Zachary Smith, Accountable Care Strategies
Hold-the-Gains Award
Award Winner: ED Tele-Triage
- Kevin Hall, Emergency Medicine Administration
- Stephanie Hodges, ER Administration
- Stephanie Lareau, MD, CFMH ED Physicians
- Victoria Samarasinghe, ER Administration
- Sara Tracy, Telemedicine Administration
Award Finalist: Sickle Cell Collaborative
- Mandy Atkinson, MD, Pediatrics Hematology/Oncology
- Brittany Belcher, CCMOB General Internal Medicine
- Christopher Blake, Med/Surg Administration
- William Fintel, MD, Med/Surg Administration
- Obafemi Ifelowo, MD, Hospitalist Medicine
- Sunil Jain, MD, CCMOB Physical Medicine
- Jeri Lantz, MD, CCMOB General Internal Medicine
- Karen Marable, CCMOB General Internal Medicine
- Joshua Morales, MD, Blue Ridge Cancer Care
- Shyam Sundhar Odeti, MD, Hospitalist Medicine
- Lisa Simpson, CCMOB Physical Medicine
- Marjorie Townsend, Hospitalist Medicine
- Calynn Trent, Community Health Workforce
- Angela Venuto-Ashton, MD, Hospitalist Medicine
MVP Award
Award Winner: Sepsis Phase II: Process Optimization for Sepsis Present on Admission (POA) at CRMH
- Kevin Broyles, MD, Emergency Medicine—CRMH
- Mirla Cisneros, Process Improvement
- LeAnn Creasy, ER Administration
- Shannon Fitzgerald, Emergency Medicine—CRMH
- Alexandra Kerr, Clinical Advancement and Patient Safety Outcomes
- Damon Kuehl, MD, Emergency Medicine—CRMH
- Amy Lucas, Nursing Quality and Safety
- Gary Meadows, ER Administration
- Amanda Mitchell, Emergency Medicine—CRMH
- Joshua Nichols, MD, Emergency Medicine—CRMH
- Justin Price, MD, Hospitalist Medicine
- Sumanth Raja, Embedded BI
- Brianne Trackey, Epic Application Management
- Christopher Waasdorp, DO, Emergency Medicine—CRMH
- Bethany Weddle, Emergency Medicine—CRMH
VALUES AWARDS
The Carilion Clinic Values Awards recognize individuals and teams who go above and beyond in their work each day.
Commitment
Award Winner: Sterile Processing Process Improvements
- Dennis Aquilo, Infection Control
- Bill Becker, Maintenance
- Scott Blankenship, Facility Support Services
- Eric Davis, OR Services
- Tina Groves, Central Sterile Supply
- Wanda Jenkins, Perioperative Services
- Sarah Lott, Central Sterile Supply
- Lori Peggins, OR Services
- Dustin Pitchford, Central Sterile Supply
- Travis Richardson, Maintenance
- Morgan Rock, Sterile Processing Quality
- Jami Salzberg, OR Services
- Johnette Smith, OR Services
- Ashleigh Ward, OR Services
Honorable Mention: Care for Mr. E
- Heather Bramblett, Nursing Administration
- Sarah Henshaw, CVI Medicine
- Latoya Hicks, Environmental Services
- Morgan Lewis, CRMH—7 West
- David Matney, Admission/Discharge—CRMH
- Seth McCormick, Pastoral Services
- Malorie Reynolds, Resource Pool
- Katie Sarver, Social Work Services
- Alison Smoke, Palliative Medicine
- Amanda Stamenkovich, Case Management
- Conner Thompson, CRMH—7 West
Compassion
Award Winner: Brittany Hendricks, 8 Mountain ICU—CRMH
Honorable Mention: Pediatric Palliative Care Initiative
- Angela Alderman, NICU—CRMH
- Sarah Browning, CBS Administration
- Violet Borowicz, MD, Pediatric Hematology and Oncology
- Sarah Kress, Child Life Services
- Alicia McAllister, Pediatrics
- Sharon Parker, CBS Administration
- Patrick Randolph, Pediatrics
- Krysta Smoot, Hospice
- Christi Stewart, MD, Palliative Medicine
- Andrew Tressler, Pastoral Care
- Phyllis Whitehead, PhD, Clinical Ethics
Curiosity
Award Winner: Pharmacy Technician Training Program
- Megan Goodwin, Pharmacy
- Jason Hoffman, Pharmacy
- Melissa Huffman, Pharmacy
- Kayla Meador, Pharmacy
Honorable Mention: Biodesign Program
- Briana Apgar, Research and Development
- Chris Arena, PhD, Virginia Tech
- Beverly Binner, Esq., Legal Services
- Jordan Darden, PhD, Neurosurgery Research
- Francis Farrell, PhD, Research and Development
- Aileen Helsel, PhD, Carilion Clinic Innovation
- Vera Hollen, Research and Development
- Andre Muelenaer, MD, Virginia Tech
- Sarah Parker, PhD, Virginia Tech
- David Salzberg, MD, Department of Surgery
- Jennifer Wayne, PhD, Virginia Tech
Collaboration
Award Winner: Virginia Mental Access Program Team
- Amy Frazier, Research and Development
- Brian Hoff, Psychiatry
- Amy Kageals, DHSc., Pediatrics
- Amy Kryder, MD, Pediatrics
- Lindsey Lumley, Pediatrics
- Jaclyn Nunziato, MD, Obstetrics and Gynecology
- Mary Ellen Warren, PhD, Pediatrics
- Jennifer Wells, MD, Psychiatry and Obstetrics and Gynecology
Honorable Mention: Perioperative Surgical Home
- Cindy Burke, Clinical Informatics
- Ashlyn Campbell, PA, Hospitalists
- Jonathan Carmouche, MD, Department of Orthopaedic Surgery
- Jimmy Coles, Business Consulting
- Carrie Daniel, Orthopaedics
- Amy Foster, Clinical Informatics
- Cindy Hodges, OR Administration
- Debby Hodges, Presurgical Testing
- Caroline King, Business Consulting
- Natalie Klawonn, MD, Hospitalist Medicine
- Maxine Lee, MD, Utilization Management
- Ursula Lee, Technology Services Group
- A Lucktong, MD, Department of Surgery
- Shyam Odeti, MD, Hospitalist Medicine
- Jami Salzberg, OR Administration
- Jamie Spradlin, NP, Hospitalists
- Melodie Warren, Revenue Cycle
- Livia Woodford, Orthopaedics
Courage
Award Winner: Compassionate End-of-Life Care
- Carolyn Arnold, 9 Mountain ICU—CRMH
- Madi Bowe, 9 Mountain ICU—CRMH
Honorable Mention: McKenzie Najjar, 7 Mountain PCU—CRMH
International, National, State, Regional, Local and Carilion Awards
The awards listed below (in alphabetical order) were posted to the Wow Wall by our employees, July 2023 through August 2024.
Let us know about your team’s awards by posting them on the Wow Wall. We will include them in next year’s list!
Advertising Awards of Western Virginia
Silver ADDYs
American College of Surgeons
Focused Verification Designation for Quality
American Hospital Association
Distinguished Service Award
- Nancy Howell Agee, President and CEO Emeritus
Quest for Quality Award Finalist
Arnold P. Gold Foundation
Humanism in Medicine Award
- Jaclyn Nunziato, MD, Obstetrics and Gynecology
Becker’s Hospital Review
100 hospitals and health systems with great heart programs
- Carilion Cardiovascular Insitute
110 Rural Hospital and Health System CEOs to Know
- Carl Cline, CFMH
- William Flattery, CNRV and Western Region
- Greg Madsen, CRBH and Eastern Division
- Kristie Williams, CGCH and CTCH
391 hospitals nationwide with C-diff rate of zero
350 cleanest hospitals
Top hospitals for physician communication
BEE Awards
- Kasi Abell, Resource Nurses─CRMH
- Mark Atkins, Radiology
- Micah Austin, 8 West PCU─CRMH
- Michael Barry, 10 Mountain PCU─CRMH
- Brianna Bates, 5 West─CRMH
- Zane Doss, 10 Mountain ICU—CRMH
- Jen Dunlap, Patient Access
- Jayneva Franklin, Immediate Nursery─CRMH
- Bryce Graves, Emergency Department─CFMH
- Delores “Tweety” Jones, 9 West─CRMH
- Mike Moorman, 4 South PACU─CRMH
- Sandra Nicely, Pediatrics
- Karen Pigg, Medical/Surgical─CFMH
- Tammy Rolfes, 9 Mountain ICU─CRMH
- Jordyn Scott, 9 Mountain PCU─CRMH
- Courtney Simpkins, Orthopaedics Sports Medicine
- Mitzi Young, Vascular─CNRV
Blue Cross Blue Shield
Maternity Care Blue Distinction
Carilion Clinic Great Catch Award
- Sarah Addington, CCU─CNRV
- Robin Bosch, Emergency Department─CNRV
- Kevin Brocker, CSICU─CRMH
- Stephanie Burner, 10 West─CRMH
- Desiree Caldwell, Medical/Surgical─CGCH
- Gabriella Castro, PACU─CRMH
- Gabrielle Castro, PACU─CRMH
- Ashley Cates, Medical/Surgical─CTCH
- Chloe Cline, Emergency Department─CRBH
- Alexis Craig, Emergency Department─CFMH
- Adam Creggar, Pharmacy Operatons
- Matt Cross, MD, Anesthesia
- Phyllis Dalton, Medical/Surgical─CFMH
- Gary Desilvey, Carilion Police
- Nicole Espinosa-Meythaler, Allergy
- Ann Gentry, Emergency Department—CRBH
- Cheryl Guilliams, Emergency Department─CFMH
- Caleb Hamm, Emergency Department─CNRV
- James Hargenrader, NP, Emergency Medicine
- Cindy Holbrook, Medical/Surgical─CFMH
- Jessica Hutton, 7 West PCU—CRMH
- Chandler Jenkins, Pediatrics
- Emory Jones, Infusion Center─CRMH
- Bretty Justo, Intensive Care─CRBH
- Michelle Kyger, Operating Room
- Christabel Larbi, Pharmacy─CGCH
- Carlea Long, Dining and Nutrition—CNRV
- Chris Looney, Respiratory Care─CTCH
- Ashley Mays, 11 South PICU—CRMH
- Lori McClure, Pharmacy─CFMH
- Megan Miller, PACU─CRMH
- Samatha Morris, Radiology─CRBH
- Whitney Morrison, Surgical─CRBH
- Joseph Moskal, MD, Department of Orthopaedic Surgery
- Carrie Nguyen, Medical/Surgical─CTCH
- Tiffany Nichols, 7 West PCU—CRMH
- Joseph Niday, Environmental Services—CRBH
- Christy Presley, Emergency Department─CFMH
- Ashton Richards, General Pediatrics
- Laura Rivero, Rehabilitation—CRCH
- Sandy Rowe, Medical/Surgical—CTCH
- Michael Saccocci, MD, Anesthesia─CRMH
- Laura Sensabaugh, Sterile Processing—CRBH
- Nancy Shrader, Medical/Surgical─CTCH
- Jessica Simmons, Radiology─CNRV
- Dakota Slick, Medical/Surgical─CRBH
- Kim Smith, Respiratory Care─CTCH
- Angie Snell, Emergency Department─CTCH
- Summer Snider, Medical/Surgical─CRBH
- Deidra Stiltner, Medical/Surgical─CTCH
- Sean (Alex) Strasinger, PCU─CNRV
- Travis Talley, Emergency Department─CRMH
- Sharon Taylor, Environmental Services─CFMH
- Kathi Tickle, Pharmacy─CNRV
- Lily Veres, Labor and Delivery─CRMH
- Anita Witt-Kinder, Emergency Department─CTCH
- Melissa Wright, PACU ─CRMH
Carilion Clinic Greening the Office Awards
- Home Health and Hospice, Franklin Road
- Center for Simulation, Research and Patient Safety
- Compliance Department, CASB
- Education and Organizational Development at Tanglewood
- Virtual Care Center at Parkview
Carilion Clinic Well-Being Hero Awards
Gold
Unit: Clinical Decision Support Stewardship Team
Individual: C.J. Waasdorp, DO, Emergency Medicine
Silver
Unit: Oncology Navigation
Individuals:
- Reagan Brown, Pediatric Hematology/Oncology
- Seth McCormick, Pastoral Care
- Suzy White, Carilion Women’s
Bronze
Individual: Armida Valles, Strategic Payment Relationships
Honorary Mentions
- Virginia Powel, MD , Pediatrics
- Karrie Moses, Nursing Administration
Carilion Clinic Well-Being Warriors
Gold
Silver
- Michele Lofaro, Diabetic Education
- Kimberly Horst, Urgent Care
Children’s Miracle Network
Highest fund-raising (medium market)
DAISY Awards
- Hayley Andrews, Infection Control
- Kayla Boyce, Operating Room─CFMH
- Susan Brown, 9 West─CRMH
- LeNae Canare, 9 Mountain PCU─CRMH
- Rachel Carrick, 9 MountainICU─CRMH
- Kalayna Cassady, Medical Care─CNRV
- Amanda Childress, Cardiac Rehab─CNRV
- Patricia Coloton, Resource Pool Nursing
- Phyllis Dalton, Medical/Surgical─CFMH
- Kayla Demma, Emergency Department─CRBH
- Kristie Dillow, Infusion Center—CNRV
- Htin Dingra, 9 Mountain ICU─CRMH
- Sadie Dooley, 6 South OPS─CRMH
- Terri Duke, ICU─CFMH
- Kelly Evans, O-P Prep─CNRV
- Kayla Frantz, 9 Mountain ICU─CRMH
- Alex Gervais, 9 Mountain ICU─CRMH
- Minna Hamalainen, 9 Mountain PCU─CRMH
- Melinda Huff, Resource Pool Nursing
- Ben Hylton, 8 South PCU─CRMH
- Amber Janney, 8 SICU─CRMH
- Debbie McBroom, CCU─CNRV
- Rebekah Mitchell, Labor and Delivery─CRMH
- Joanna Mullins, Nursing Administration─CFMH
- McKenzie Najjar, 7 Mountain PCU─CRMH
- Amber Neuse, Pediatrics─CNRV
- Giselle “Jo” O’Rourke, Virtual Care Center
- April Overfelt, 7 Mountain PCU─CRMH
- Jodi Rakes, 8 MICU─CRMH
- Savannah Roberts, Labor and Delivery─CRMH
- Tammy Rolfes, 9 MICU─CRMH
- Lydia Seipel, Infusion Center─CRMH
- Gayle Sellers, Plastic Reconstructive Surgery
- Nicole Shaffer, Ambulatory Surgery─CRMH
- Jane Underwood, Radiology─CNRV
- Linda Watson, Ambulatory Surgery─CRMH
- Sam Williams, 9 Mountain ICU─CRMH
- Amy Wimmer, 9 Mountain ICU─CRMH
- Vickie Wood, Infusion Center─CNRV
Fortune Magazine
Most Innovative Companies
National Board for Certification in Occupational Therapy
Innovation Award
-
Lisa Hebert-Merritt, Home Care
Outpatient Surgery Magazine
OR Excellence Award Honorable Mention, Environmental Stewardship
Outstanding Preceptor Awards
- Alison Stoehr, SOAR Nurse Externship─CRMH
- Riley Jensen, 8 Mountain ICU─CRMH
- Brian Francis, 10 West─CRMH
- Desiree Caldwell, Medical/Surgical─CGCH
- Linda Watson, 5 West─CRMH
- Jessica Shrewsbury PACU─CRMH
- Peyton Smith, 10 Mountain PCU─CRMH
Roanoker Magazine
40 Under 40 Honorees
-
Rachel Burks, Community Health Education
- Hailey Feldman, Obstetrics & Gynecology
- Joshua Gazo, M.D., Hospital Medicine
- Macy Ware, Children's Miracle Network
Training Magazine
Apex Award
U.S. News and World Report
Excellent Black Maternal Health Outcomes Award
High Performing in Maternity Care
Virginia Academy of Physician Assistants
2023 Physician Assistant of the Year
-
Luke Swatzyna, PA-C, Carilion Family Medicine
Virginia Nurses Foundation/Virginia Nursing Association
40 Under 40 Winners
- Danielle Bona, Case Management
- Charles Bullins, Cardiovascular Institute
- Macon Coleman, ER Administration
40 Under 40 Trailblazers
- Wrenn Brendel, ER Administration
- Lisa Dishner, Carilion Mental Health
- Victoria Samarasinghe, ER Administration
- Katelin Walls, 6 South ICU—CRMH
Virginia Pharmacy Association
Distinguished Young Pharmacist Award
- Andrew Tarasidis, Pharmacy
Virginia School Social Worker of the Year
- Mia Hancock-Keeling, Carilion Mental Health