UPDATE: Aug. 4: The RQI training launch issue has been resolved. If you experience issues, open a ticket in Employee Center.

Carilion staff assigned Resuscitation Quality Improvement (RQI) training may receive an error message when trying to launch training through Workday. 

Education and Organizational Development and RQI teams are aware of the issue and are working with Technology Services Group (TSG) to identify a solution. At this time, there is no estimated timeline for when the issue will be resolved.

A ribbon cutting event for our new Family and Community Medicine – Tazewell practice (282 Market Street in Tazewell) was held on Tuesday, August 4. The practice is officially open to patients, and the new location offers 16 exam rooms, 4 procedure rooms, as well as onsite lab capabilities.

We adopted the new 2026 AHA/ASA Acute Ischemic Stroke Guidelines across our organization on Monday, Aug. 3. All clinicians should be aware of several important changes that will affect stroke recognition, activation, and treatment.

We will expand services at our Orchard Marketplace location off U.S. Route 220 in Daleville in a partnership with Landmark Healthcare Facilities. The project will improve the region's access to our advanced care services.

The impact of opioid addiction across the urban and rural Appalachian region we serve received widespread attention in the books "Demon Copperhead" and "Dopesick," which was made into a drama miniseries in 2021.  

It also was the motivation behind our unique Addiction Medicine Fellowship program, which trains post-residency physicians in comprehensive addiction care. 

We have moved to single sign-on for PerfectServe, the secure messaging platform used by our clinical teams. If you use PerfectServe, update your log-in information to use use your Carilion email address and the same password you use for Epic. This is a more secure log-in process and helps to keep our patients' information safe.

Chair of Emergency Medicine Rosemarie Fernandez, MD, has been named interim institutional research officer effective immediately. In this role, she will lead our growing research enterprise while continuing to serve as chair of Emergency Medicine.

We have entered a joint venture with Select Medical to develop and operate a 50-bed inpatient physical rehabilitation hospital in Roanoke. Select Medical will own and manage the new hospital, to be called Carilion Rehabilitation Hospital. 

In collaboration with Select, we also completed a lease agreement with a developer to build the hospital on 9th Street, SE, in Roanoke at the Riverdale development.

An ischemic stroke occurs when blood flow to part of the brain is blocked, depriving brain tissue of oxygen and nutrients. Within minutes, brain cells begin to die—making stroke a true medical emergency. Stroke remains the fourth leading cause of death in the United States, affecting nearly 800,000 people each year.

Prevention and awareness are critical. Knowing risk factors and recognizing symptoms early can save lives.