What To Do When a Patient Reports a Scam Call

Submitted by abshaver on

With security incidents on the rise, it’s easier for cybercriminals to obtain our patients’ information. Sometimes, scammers spoof Carilion phone numbers and pretend to be someone from Carilion to trick the patient into providing information or money.

If a patient tells you they received this kind of call, here are the steps you should take.

First, ask the patient for as much information as possible. This will help the Information Security team to follow up with you or the patient. Please gather as much of the following as you can:

Let's Celebrate YOU During Carilion Proud Week!

Submitted by mwsowder on

CARILION PROUD: POWERED BY PEOPLE

Our team of more than 14,000 people work together each day to provide care for our patients and communities. We are doctors, advanced practice providers, nurses, environmental service workers, office staff, therapists, pharmacists, IT specialists, maintenance crews, dispatchers, human resource professionals, researchers, educators, patient transporters and many others.

No matter the challenge, our team shows up each day.

Tips And Resources To Focus on Mental Health

Submitted by tnmaione on

In today’s fast-paced and uncertain world, many of us are facing challenges we never expected. Even those who’ve never struggled with mental health before may find themselves feeling overwhelmed, anxious or stressed. 

You're not alone—and support is always within reach. Mental Health Awareness Month is a good time to take a pulse on your mental health wellness and find ways to prioritize it in your daily life. 

Photo Gallery: Your Favorite Hikes

Submitted by rmgarland on

What are some of your colleagues' favorite hikes?

Pete Larkin, Communications, Marketing and Planning: "My two recent favorite hikes are Mill Creek Nature Park, adjoining Narrows and the Jefferson National Forest, and Buffalo Mountain Natural Area Preserve, a Virginia Department of Conservation and Recreation property in Willis. Mill Creek Nature Park's strenuous hike offers numerous waterfalls, and Buffalo Mountain's relatively moderate hike brings you to the 360-degree views atop the summit, a Roanoke Outside bucket list destination.

Breaking Ground: A New Home for Primary Care in Tazewell

Submitted by akbrelyn on

Family and Community Medicine held a groundbreaking ceremony on Thursday, April 24 for a new primary care facility in Tazewell. Roger Roper, vice president, and Mark Greenawald, MD, interim chair, provided remarks to local leaders and Carilion Tazewell Community Hospital leaders and care teams.

Enter the Nexus Countdown Contest by May 18; You Could Win a Big Prize!

Submitted by tnmaione on

It’s all aboard as we prepare for Workday, the new UKG Pro Workforce and an expanded Employee Center!

Over the next few months, you'll learn a lot about these new tools. To help you prepare, we're running 6 monthly contests. To enter, you'll watch a short video or read an article and answer a few questions on the entry form. Three people will be randomly selected to win a prize each month.

If you enter all 6 contests, you'll be entered in the grand prize drawing:

Update on Inpatient Physical Rehabilitation Hospital Certificate of Public Need

Submitted by pslarkin on

Last year we announced that we are seeking a Certificate of Public Need (COPN) for a new, 50-bed inpatient medical rehabilitation hospital to be built near CRMH. We also announced that we plan to partner with Riverdale Southeast, LLC, who will construct the hospital and lease it to Carilion. 

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