Patient Thanks Carilion for Cancer Care

Submitted by eapullin on

Debbie Shaw was diagnosed with aggressive breast cancer in December. With support from her cancer care team at Carilion, she stayed active through treatment and came away with a deeper appreciation for life.

Hear her gratitude for the way her physicians and care teams helped her. 

Because of Debbie's own experience, she understands how important the Carilion Taubman Cancer Center will be to the community. 

Congratulations to Our 2025 Well-Being Hero Award Winners!

Submitted by cehenritze on

Thank you for your applications and nominations for this year's Well-Being Hero Awards! As part of our third annual Well-being Week in June, we selected our 2025 Well-Being Hero Award winners—individuals and teams who have gone above and beyond to promote health, wellness and a culture of care in our workplace.

We’re Establishing Freestanding Emergency Departments in Westlake and Daleville

Submitted by pslarkin on

We’re finalizing plans to open our first freestanding Emergency Departments in Smith Mountain Lake’s Westlake area and in the Daleville Town Center area, providing advanced care close to home. 

The facilities will help us provide 24/7/365 advanced emergency medicine services to patients throughout Franklin County, Botetourt County and beyond in convenient locations. They’ll join the growing array of patient services we offer in those areas, including Carilion Children’s, VelocityCare, family medicine, imaging and more. 

Know Where to Direct Food Deliveries to CRMH and the Crystal Spring Tower

Submitted by kdberry on

Food Delivery Drop-Off Location

A convenient food delivery drop-off location is available for our CRMH and Crystal Spring Tower teams. If you order food or grocery delivery, you must have it dropped off or meet your delivery driver (e.g. Door Dash, Uber Eats, Dominos, etc.) in the Emergency Department garage (behind the Higher Grounds Coffee Shop).

We’re Updating Our Pre-Authorization Policy

Submitted by abshaver on

We have updated our policy related to managing prior authorizations for elective surgical and diagnostic services. We want to make sure that clinicians and patients know when a procedure has not been authorized by the patient’s insurance provider and that there is a process in place to determine next steps. 

What’s Changing

Beginning Wednesday, July 16:

Construction Update: CRMH Renovations

Submitted by kdberry on

Update Aug. 26: We’re preparing for CRMH renovations that will impact portions of the hospital lobby at various times. From now through Sept. 5, please follow the posted signs and any instructions from our Guest Services and Police/Security staff to help you navigate. 

We’ll keep you posted as we make progress.


Original article from June 24:

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