Happy Nurses Week to the Transition to Practice Facilitators!!  

This group of Nursing Professional Development Practitioners focused on the employee experience and ensuring we meet regulatory orientation and onboarding requirements in Nursing using evidence-based tactics. 

Department highlights include:

Onboarding over 750 new employees to nursing units at RMH in 2022. 

Preceptor Continued Professional Development Sessions called Preceptor PEARLS.

Congratulations to Jessica Saville, who graduated with on May 6 from Radford University Carilion with a Masters of Healthcare Administration.  We are proud of Jessica and her commitment over two years to graduate with a 4.0!

Kim Gonce has been a tremendous help with the Adjunctive Therapy Team at inpatient mental health. Kim helped create and post two new positions, each with a full-time and a flex option.  Kim has been such a big support with creating these new positions as well as bringing great new Carilion staff on board.  I am so grateful!

Revenue Cycle Leadership would like to recognize all members of the Revenue Cycle Billing and Payment Processing Team for their continuous hard work and dedication. The team is committed to our mission to improve the health of the communities we serve. They continue to be curious and ask questions and collaborate daily to complete the tasks at hand. The team fosters creativity and positivity and shows compassion daily. Thank you for all you do!

 Jarod Osborne Guest Services Representative at Tanglewood Children's Clinic surprised his fellow team members with flowers recognizing them for Mothers Day.Jarod is an excellent example of what Guest Services is all about.Each day he serves our patients , guests, and staff with a servant heart.Thank You Jarod for all that you do and for this act of kindness towards your team members.

RN on 8W was pulling medications for her patient from the Pyxis and found that the medication stocked in the bin was the wrong dose and she notified pharmacy.  Medication should have been Ampicillin 2gm but the bin was stocked with Ampicillin sulbactam 3gm.  Fortunately the RN checked the medication, as well as the label, to ensure her patient would receive the right dose.  Great job Kris!

Tanglewood Pediatric Physical Therapy went above and beyond to provide excellent and timely care for our patient here in genetics. Our patient's family drove over two hours to come to our office. We were informed that our petite child was having considerable pain after sitting in her car seat after an hour. During her genetic's appointment, I walked down to the PT department and was greeted by a smiling face...Lucinda Kasey! She quickly got on the phone and made several calls to relay our concerns.

Calvin Ziegler has been with the Carilion Department of Mental Health for five years. He works as an admissions facilitator for Connect and fields hundreds of direct calls for the department weekly. He exhibits compassionate care with his warm and friendly voice when he answers the Connect line. He does numerous statewide bed searches upon patient request to expedite throughput. Calvin works well under pressure and is able to multi-task in stressful situations. Calvin has a good self of humor and is able to help our team get through the day with his one liners.

Calvin Ziegler has been with the Carilion Department of Mental Health for five years. He works as an admissions facilitator for Connect and fields hundreds of direct calls for the department weekly. He exhibits compassionate care with his warm and friendly voice when he answers the Connect line. He does numerous statewide bed searches upon patient request to expedite throughput. Calvin works well under pressure and is able to multi-task in stressful situations. Calvin has a good self of humor and is able to help our team get through the day with his one liners.

Congratulations to Karen the April 2023 Daisy Award Winner!

"Karen went above and beyond to make sure I was comfortable and well cared for. She welcomed me into the unit with a smile and cheerfully answered my questions and reassured me throughout my stay. She advocated for me to make sure my pain and transition home after surgery was as easy as possible.