Doing What’s Right for Our Patients: Two Key Policies

Submitted by abshaver on

Our patients have the right to receive safe care, free from abuse or discrimination. That’s why it’s important to review our policies related to these topics.

Patient Non-Discrimination Policy

This systemwide policy states that we will provide respectful, appropriate and professional treatment to all patients. Some of the ways we do this are by:

Help Improve Patient Questionnaires in MyChart

Submitted by akbrelyn on

When it comes to our patients’ health care needs, those who work one-on-one with our patients know best. That's why the MyChart steering committee is asking for input from our clinical departments to help update and create new patient questionnaires in MyChart. 

We use questionnaires to assess patients prior to visits, giving our care teams a better look at patient health before appointments. The questions that each patient receives vary based on the type of visit. 

Rewards of Research: Introduction and a Current Study

Submitted by ktcork on

Our Rewards of Research series features physician researchers and other notable members of the medical community who are enthusiastic about the impact research has on finding better treatments and developing better recommendations for patients.

Some research may immediately benefit patients, but often patient participation is the foundation for future breakthroughs and recommendations—a gift to the future of medicine.

More Than 2,000 Patients Treated with Monoclonal Antibody Therapy

Submitted by gsrader on

During the most recent COVID-19 surge in Virginia, we admitted some of our highest numbers of acutely ill COVID-19 patients yet—most of whom were unvaccinated. To reduce the number of admissions and stress on our staff, we used a monoclonal antibody treatment, which played a critical role in serious combating illness in those who were most vulnerable.  

ED Bridge to Treatment Program Offers Training to Other Health Systems

Submitted by lemitchell on

Almost 2,000 Virginians died of opioid overdose in 2020, and the rate of overdose fatalities in the Roanoke region—80 per 100,000—exceeded the state rate. As stark as those numbers are, they would likely have been higher if not for our ED Bridge to Treatment program.  

Process Helps Hospitalized Patients Vote in Elections

Submitted by srmunsey1 on

Voting is important, and our process ensures that patients who are unexpectedly in the hospital during local, state and federal elections can exercise their right to vote. All patients who are admitted to an inpatient service at any of our hospitals—making them unable to go to voting booths on election day—are eligible to use the process.

Emergency absentee ballot voting has two requirements: 

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