The Centers for Medicare and Medicaid Services (CMS) has released its latest Star Ratings for 2026.
CNRV, CFMH, and CGCH maintained 4-Star ratings; CRBH maintained a 3-Star rating and CMC received a 3-Star rating. CTCH was not rated due to its service mix.
We have updated the certification reimbursement process to make it faster and easier to use.
This change is part of our ongoing commitment to support your learning, development, and career growth.
You can now submit reimbursement requests directly through Workday. This change removes the extra step of submitting a request in the Employee Center.
We reached many important milestones over the past year that helped reshape healthcare across our region.
Our 2025 annual report captures these moments in an engaging, fully digital format. Through interactive stories and videos, the report highlights how we expanded access to care, advanced innovation, strengthened partnerships, and supported the communities we serve.
It also showcases the people behind our progress—you and your colleagues—who continue to move our mission Faster Forward every day.
Summer is approaching, and so are higher temperatures. As the days get hotter, here are some general tips from FEMA to avoid heat-related illness:
We have seen some recent phishing attempts with scammers sending excessive spam emails and then following up with a Teams call impersonating our Technology Services Group. The Teams call said that the caller was “Help Desk.”
Our TSG team does not usually call employees unless the employee has submitted a ticket. If you receive a call from someone at TSG, you will see their name and not “Help Desk.”
On Tuesday, June 9, between 10 and 10:15 p.m., our Avaya phone system will be taken offline for a system upgrade. Affected phones will not be operational for 5 – 15 minutes.
Specifically, the following services will be unavailable: incoming and outgoing calls, overhead paging, call forwarding, voicemail, and SpectraLink wireless phones.
In March, we asked all employees to be extra vigilant about Imprivata multi-factor authentication requests after cyberattacks at 2 other healthcare organizations.
We have entered a joint venture with Select Medical to develop and operate a 50-bed inpatient physical rehabilitation hospital in Roanoke. Select Medical will own and manage the new hospital, to be called Carilion Rehabilitation Hospital.
In collaboration with Select, we also completed a lease agreement with a developer to build the hospital on 9th Street, SE, in Roanoke at the Riverdale development.
Tell us a little about yourself—your role, department, and how long you’ve been with Carilion.
I am an AD RN in Oncology on 10 South, where I have worked for 38 years.
If something happened to you today, would your loved ones receive your life insurance or retirement savings according to your wishes? Maybe not, if you haven’t selected a beneficiary for your Carilion Life Insurance and Retirement Savings Plan.
