A few days ago, Carilion Police Officers responded to a medical emergency on campus. Upon arrival, Sergeant Fink and Officer Belanger discovered an individual in distress. Acting quickly, they initiated life-saving measures until EMS arrived. Great work in keeping everyone safe.
Trooper made a visit to the Operations Center at Parkview. What a great visit to our CCPT and CTAC team members.
A patient came in this morning for a CT scan, he had never had a test like this & was very nervous. As he was leaving he stopped by the front desk & asked if we did any kind of awards or anything for the CT techs. He stated that the two young ladies who did his scan were both so kind and caring & put him at ease & made him feel so much better. I assured him I would do something to make sure they got the recognition they deserved. Laura StClair (CT Tech) & Ciara Christian (Rad Tech Assistant)
A patient presented to CRBH on the wrong appointment day. Leigh Jenkins a sonographer was able to coordinate her schedule to accommodate the patient on that day, to prevent the patient from having to return on the appointment date. Leigh demonstrates compassion and commitment to customer service
Laura Elliott, Practice Manager at Carilion OB/GYN Salem, went above and beyond to assist a patient following her visit. Recognizing the patient’s limited resources and unstable living situation, Laura took proactive steps to connect with the patient’s case manager and collaborate with Carilion Community Resources. Her efforts ensured that upon returning home, the patient would receive a thorough evaluation to address her needs. As a dedicated leader, Laura consistently draws on her social work background to advocate for patients and connect them with essential community services.
Below is an observation that was shared with us at CFMH by a student nurse who was completing her clinicals in the Emergency Department. This note from her is such a fantastic testament to the kind, professional and compassionate care that is provided here at CFMH.
A heartfelt shout-out to Palliative Care team members Joe Whiting, chaplain intern, and Stefanie Kinzie, social worker, who provided support to CRMH 11W colleagues yesterday during an especially tough time. Their compassion and expertise are invaluable as they care for some of our most vulnerable patients and loved ones, as well as our own team members. Thanks Joe and Stefanie, we appreciate you.
Throughout February, our pharmacy residents spearheaded a CRMH Pharmacy Department donation drive to benefit the Roanoke Rescue Mission. They were able to collect over 100 clothing items and hand warmers. The Antimicrobial Stewardship Team also donated 100 bottles of acetaminophen, 1000 pediatric acetaminophen syringes, and 200 cough and cold symptom relief packs. Thank you to everyone within the Pharmacy Department that contributed.
A Carilion Main Lobby Volunteer, Beth O'Brochta, felt so moved by her experience with Alex Nasrat that she shared this comment:
A Carilion Clinic Hospice patient celebrated her 102nd birthday in style! Heather Hurd, Hospice Director, and Sherrie Turner, Roanoke Hospice Manager, delivered a customized birthday box filled with balloons, a tiara, and treats. What a joy to celebrate her many years of memories made!
