Please join me in congratulating Tracy McCown for working towards and passing her Nurse Executive, Advanced Certification. Tracy is our Sr. Director of Nursing at Carilion Franklin Memorial Hospital. I am very proud of Tracy and everything that she does to promote her Nursing and Leadership career. Tracy's dedication to her hospital, health system and her community is quite simply, remarkable. Thank you for being you Tracy. 

This past weekend 11 CCPT Communication Center employees completed two days of International Association of Medical Transport Communication Specialists (IAMTCS) training.  Topics covered include Flight Following, Navigation, Map Reading skills, Aviation weather, Post Accident/Incident Plans, Stress Management, Public Relations, and Medical Terminology.  These employees demonstrated their COMMITMENT to our patients, community, and Carilion Clinic by becoming Certified Flight Communicators.  Thank you all for taking part in this training.

PICU held a celebration to note a significant milestone. In January, the PICU staff accomplished 365 days with no Ventilator Associated Event (VAE).  VAEs can lead to extended hospital stays, increased healthcare costs, and patient morbidity and mortality.. Congratulations to everyone in PICU for their part in this notable accomplishment. 

Congratulations to our Emergency Medical Technician (EMT) program, students, and supervisors for being featured on WDBJ7’s Hometown Jobs series! Our organization not only provides the training necessary to become an EMT but also pays our Ambulance Support Associates to go through the 16-week program. Carilion has committed to supporting interested EMTs to become Paramedics as well.

Susan Beasley, Gift Shop Rep at CRMH, does an outstanding job serving our patients and their guests and our staff who come into the Gift Shop.  So it was not surprising when we received a letter of gratitude for the exceptional service Susan provided a family member of one of our patients.  The customer wrote "Her attention to detail (looking up what had already been sent to the room) and willingness to suggest other gifts that would be beneficial were nothing short of incredible.  Her professionalism and genuine care have undoubtedly left a positive impact on everyone she to

Carilion Rockbridge Community Hospital (CRBH) remembered Dr. Martin Luther King, Jr. by participating in the Dr. Martin Luther King, Jr. Day parade in Lexington. The Rockbridge Chapter of the NAACP and CARE (Community Anit-Racism Education) Rockbridge hold the parade annually.

I wanted to give a big thank you to my coworker April Mills for going above and beyond during a time in need.

I had to be out for an extended time period unexpectedly and she stepped in and worked diligently to help cover many shifts on the mobile MRI unit.

She is a dedicated worker and always puts her patients first. Through all the extra working hours, she still managed to provide excellent patient care with a smile.

I can't thank her enough for handling the situation as professional and remarkable as she did.

HUGE shout out to the man behind the camera, Scott Yates!  Scott is attentive to details, thoughtful of every photo taken, and truly takes the time to understand goals and make every project look FANTASTIC whether it is a single photo or a larger project with a shot list a mile long.  He does all of this with a smile on his face. You never have to worry about how long it might take to see said photos - he has probably already uploaded them and are ready for review :).

Please help me in celebrating Karen Tomlin, Pharmacy Technician, for her diligence in recognizing an error in a patient's medications while completing a medication reconciliation. This patient had recently been discharge and upon arrival back to CRBH ED, Karen noticed the discrepancy in the patient's medications and notified the pharmacist immediately.

Karen, thank you for your hard work and dedication to our patients here at CRBH!

 I greatly appreciate Patient Representative Kathy Loomis. Loomis helped the Emergency Department greatly today in helping assist a gentleman get a ride back home to Lexington, Virginia. Loomis has a positive attitude and a helpful nature in assisting in several problems that occur in the emergency room on a daily basis. Loomis is a role model for staff behavior in her interactions with the general public as well as her coworkers.