Outstanding Catch, Christy!

Submitted by clsaunders2 on

Our Quality & Patient Safety team want to recognize Christy Nichol’s exceptional advocacy for a patient in the Emergency Department. During an MRI Brain exam, she identified a pathology that had not been noted in the radiologist’s initial report. Demonstrating initiative and clinical vigilance, Christy promptly alerted the ED provider, prompting a second review. Her keen observation and commitment to patient care led to an addendum that accurately reflected the findings. Thank you, Christy, for your dedication and sharp eyes!

Harnessing AI for Antimicrobial Stewardship

Submitted by mcswann on

We are excited to announce that Carilion’s antimicrobial stewardship mobile app now offers “Ask Eolas” — an AI-powered engine designed to answer all of your antimicrobial stewardship questions. Get fast, evidence-based, and Carilion-specific answers right at your fingertips to support better patient care. 

Shining Star, Haley Raville, RN

Submitted by teconcha on

Haley Raville spent extra time contacting a patient who had been discharged who had left his AVS in the room. The patient had recently been diagnosed with a serious health issue, Hailey took the time to call him multiple times until she finally made contact to assure that the patient was 100% informed of his next actions. She could have easily disposed of the paperwork assuming the patient and wife knew what to do, but instead she stayed extra and put in the additional efforts to call until she could assure herself that the patient was completely taken care of.

CRBH Earns EPA's Energy Star Certification for the 3rd time!

Submitted by mcsotelo on

Carilion Rockbridge Community Hospital (CRBH) has earned the U.S. Environmental Protection Agency’s (EPA) ENERGY STAR® certification for superior energy efficiency. This recognition is awarded to buildings that outperform 75 percent of similar buildings nationwide. This is the 3rd time that CRBH has earned this award, representing their sustained commitment to environmental protection and energy performance.

October 2025 Daisy Award Winner - Outpatient

Submitted by hdvaughanwhitlo on

Congratulations to our October 2025 Daisy Award Winner - Ben Umpenhour!

Here is what Ben's patient had to say about him:

Ben kept me educated about my heart since day one. He explained my operation. Then he explained hour exercise would affect my heart. As time went on he explained how what I was affect my heart. 

Ben went above and beyond his duties to keep me educated about my heart.

 

Great Catch Samantha!

Submitted by clsaunders2 on

Samantha Lineberry, our ED Nurse, demonstrated exceptional clinical judgment by identifying a patient with a prolonged QT interval and recognizing that the prescribed antiemetics could exacerbate the condition. She promptly notified the physician, leading to the discontinuation of the medication. Thank you, Samantha, for your vigilance and for helping prevent a potential adverse event!

Trauma Services Child Safety Day

Submitted by cwaldron on

On October 26, from 1-3 PM, multiple departments at Carilion New River Valley Medical Center participated in Trauma Service's Child Safety Day. The following departments had a Trunk or Treat set up to distribute injury prevention information and treats to almost 500 community members:

Infection Control, Emergency Department, Outpatient/Cardiac Rehab, Outpatient Orthopedics, Imaging Services, Mental Health, Cardiology, PCU, Carilion Clinic Safe Kids and Lifeguard 11. 

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