I wanted to give a shout out to Billy Perkins, Field Services Tech at CASB. I was having trouble with my computer late one afternoon and Billy called and stated to diagnose the issue over the phone. After about 30 minutes we learned that the computer would need to be reimaged. The next morning Billy was into the office bright and early to get the computer and reimage it before lunch time.

Thanks, Billy for your commitment!

I am happy to share that Dan Freeman, Director of Trauma Services has won the WVEMS Regional EMS award for Nurse with Outstanding contribution to EMS. Dan, for all that you do for Trauma Services, thank you! The award is well-deserved and you make us proud to be part of Trauma Services!

 Above and Beyond for the safety of others!  CRMH Employee Health has phenomenal nurses and staff. I went to get my flu shot and I have to have the egg free. Keri that was giving me my shot did not see egg free on the boxes. So she and the other nurses went through everything to make sure it was so I would not have a allergic reaction. I really appreciate them all, we need more nurses like Keri G.   Thank you all!!! 

Congratulations to the 9 MTN PCU staff and the EVS staff who work along side them for their outstanding achievement. It is an honor to have received recognition as a Top Performer in EVS HCAHPS for the 3rd Quarter. Your success in receiving this award is due in part to the teamwork and commitment to our patients that is reflected daily in the work each of your provide. Well done.

Theresa S. Kern, MSN, RN

Unit Director 9 MTN PCU

Carilion Franklin Memorial Hospital employees had a little competition between departments.  They have been collecting cases of water to donate to local schools due to water fountains being disabled.  They have been collecting for 3 weeks and today was it.  1,059 cases of water was collected and donated to Franklin County Public Schools.  This as been a fun competition with our Operating Room and Anesthesia department winning collecting 276 cases. 

Carilion's commitment to their community really shines.

Carilion Radford University Student Health has been working continuously with the University to navigate COVID-19.  They are working tirelessly to keep our community safe along with the student population who is counting on Student Health.  Radford University Student Health is running two separate locations on campus simultaneously to keep the sick and well visits separated.

Angie Slater went above and beyond for one of our Orthopaedic patients.  Angie worked with the patient's insurance group until she could get the therapy approved. The patient contacted me to say thank you and to share with me what Angie had done. The patient stated, " Angie was a sweetheart for getting this done for me". This is one example of many examples that Angie does for her patients.  She is committed, compassionate and a great employee!! Thank you Angie for being on our team. 

Robin Czar, OTR at CGCH has been working with this patient and her extensive injuries that occurred over 1 year ago.  She remained extremely limited with the use of her right hand due to nerve damage.  Robin's creativity, critical thinking, determination, great skills, and commitment allowed her to create this adaptation for her patient that enables her to use her right hand again.  Tears of joy flowed down the patient's face as she walked through the clinic doing things she hadn't  been able to do since July 2019 thanks to the hard work and compassion of Robin.  Sh

  Leander "Lee" Smith is a dedicated Carilion employee and provides excellent service to the general public and to the Carilion employees. Lee is an Environmental Service Tech. Lee keeps the entire hospital's grounds and garages clean. He does it every day with a gracious smile. If you see him driving around the gator cart. Congratulate him for a job well done!!!. He exhibits attention to detail. I have seen him, many times picking up all of  the trash around the hospital's grounds. Lee makes sure that every piece of the trash is pick-up.

 I would like to give a Wall Shout out to my whole linen department.  We have been working short for numerous days,,,weeks and hours due to promotions, etc...This linen  dept. work hard as it is...So I would llke to say WOWWWWWWWW..... For a job,,,,for jobs well done!!!  Your/our hardwork is appreciated very much,,,so Im recognizing us for it.....Thank You all so very much!  thanks you anyone for showing us some appreciation,,,,we appreciate it!!