Submitted by Paris Eanes, CA, CFMH Med-Surg

We had a discharge patient that called with a lot of questions on insulin administration and usage.  After Kim had spoken with them the first time, they called back again so she asked them if they had time to come to the hospital so she could teach them to properly do the insulin usage with them. She was Charge RN and picked it up and ran with it like a pro! Thankful for all she does to help everyone in need!

Infection Control would like to congratulate Sports Performance and Rehabilitation as the winner of both May and June's Hand Hygiene competition for outpatient clinics.  Staff in this clinic completed the most hand hygiene observations of any clinic during the months of May and June and also had outstanding compliance. They received a visit from the IC Frog Squad and a certificate to display. Congratulations to Sports Performance and Rehab and thanks for all you do to keep our patients healthy and safe! 

Infection Control would like to congratulate 9SICU as the winner of May's CRMH Hand Hygiene competition for inpatient units.  Staff on this unit completed the most hand hygiene observations of any CRMH inpatient unit during the month of May and also had outstanding compliance. They received a visit from the IC Frog Squad and a certificate to display. Congratulations to 9SICU and thanks for all you do to keep our patients healthy and safe! 

Carilion Receives Platinum Level Performance Award from the National Cardiovascular Data Registry

The Chest Pain - MI Registry Performance Achievement Award program recognizes hospitals participating in the registry who have demonstrated sustained, top level performance in quality care and adherence to guideline recommendations. Recipients are recognized for their consistency in meeting patient care guidelines for AMI patients. Hospitals that received a 2021 award are featured in the U.S News & World Report "Best Hospitals" guidebook. 

I've had the pleasure of training Camille Mack over the past couple of days, and she has shown nothing but compassion, professionalism, and hard work for the patients and coworkers around her. Way to go buddy I'm so proud of your progress!! 

Carilion Franklin Hospice has achieved their goal of earning Level 5 in the National Hospice and Palliative Care Organization's We Honor Veterans Program!

This honor is a cumulative year-plus-long team effort that included specialized training in how best to meet the needs of Veteran patients and caregivers. Suicide prevention, moral injury in Vietnam Veterans, and PTSD in combat and Vietnam-era Veteran patients are particular areas of focus. 

The Extacorporeal Life Support Organization (ELSO) Award of Excellence was developed to recognize Extracorporeal Circulation Life Support (ECLS) Centers that utilize the ELSO Guidelines for Extracorporeal Membrane Oxygenation (ECMO) for training and education.  Additionally, the ECMO Program is reviewed for indicators in Quality, Value of Care and Benchmarking categories. It was first available for application in 2006. The levels Silver, Gold and Platinum were introduced in 2015.

At one minute before six Monday morning, Ann Breslin arrived at the CRMH Main Information Desk wearing her navy vest--and a surgical mask camouflaging a big grin that shone in her eyes.

Lexi joined Carilion Clinic in August 2020 as an Infection Preventionist. Her prior experiences include working in the behavioral health field at Blue Ridge Behavioral Healthcare and earning a Master of Public Health degree from Virginia Tech in May 2019. Lexi is an outpatient IP and also works with the main OR at CRMH. Since joining Carilion IPC, Lexi has participated in several quality improvement projects and studies including the recently completed vaccine perception survey among Carilion Clinic healthcare workers.

I had to bring my wife to Velocity Care Tanglewood on Friday afternoon for a possible broken foot after we were unable to secure a visit with her regular orthopedist.  Not only did they take excellent care of her (yes, her foot was indeed broken in 2 places), but I observed everyone from the person checking-in patients to the nurses, radiology tech and really all of the staff demonstrate courtesy, professionalism and compassion for all of the patients in their care.  Dr.