Guest Services Parking Team Member Warms Child's Heart
Guest Services Parking Attendant John Lucas recently had the opportunity to make a huge difference in the life of one of Carilion's pediatric oncology patients. During several treatment visits to the hospital prior to the holidays, John made such an impression on this child and his family that the parents made John a mug . It featured him and the child and read, "To my best friend, from your biggest buddy." The family also shared their appreciation through a card that stated, "Thanks for all the love you have shown my child and family. Every time we prepare to come to the hospital, our child smiles (the biggest smile) and shouts "Mr. Lucas, Mr. Lucas!"
Thank you John for taking the time to brighten a child's life under such a stressful time and showing his family your genuine heartfelt compassion. These are the ways our Guest Services teams make a difference on Carilion's front lines.
