Dynamic duo goes the extra mile to help a patient in need!
Crystal Beliveau, LPN, of Allergy & Immunology, made a routine call to check on a patient with severe hives and to notify the patient that the medication they had been waiting on for authorization for their hives was approved. At that time, the patient informed Crystal that they were suicidal due to the incessant itching the patient had been experiencing over the last four months. Crystal and Allison Kibler, Administrative Coordinator, immediately arranged the patient for an urgent visit, after clinic hours, to receive the first dose of medication. The patient was able to come in to receive the medication which requires monitoring for two hours post first dose, with her husband. The patient was very pleased, contracted for safety regarding suicidal thoughts, and felt very well cared for.
-WOW-
Thank you to Crystal Beliveau and Allison Kibler!