WOW award for going above and beyond!

Olivia Gorse is constantly doing what she can to make patients, and their families feel better about the situation they're going through. I witnessed her putting herself out there today to make a family feel much better after being on edge for several hours. It was something that most others would've delegated to somebody else or thought nothing of it and kept going on about their day. Not Olivia though, she took the situation head on and did all she could to address it and help them feel some sort of relief. Keep being amazing Olivia!!