Safety and Compassion

I am a tele sitter who witnessed a patient wanting to go home and the nurse Casey went above and beyond to help the patient feel secure in his stay.  The nurse works at the rehab, first he allows the patient to speak with his wife and then he spoke with his wife asking for suggestions on how to help this patient feel comfortable.  After which he sat with the him attempting to convince the patient is safe and no one is here to hurt him, when that did not help, Casey proceeded to take the patient on a walk making him feel comfortable and safe enough to stay. Well done, Casey.