NEW Outpatient Hand Hygiene Pilot!

We're thrilled to introduce a new QR code pilot at ION that empowers our patients to play an active role in promoting safety and quality care! Patients visiting the orthopaedic clinics can now scan a QR code in the exam rooms to provide quick and easy feedback on their providers' hand hygiene.

This innovative initiative is a huge step forward in ensuring the highest standards of patient care, and if successful, we hope to expand it to all of Carilion’s ambulatory clinics!

Special thanks to Carrie Daniel, Clinic Director at ION, for her vision and leadership in bringing this idea to life!
A big shoutout to our Marketing & Communications team for designing the posters and materials that make this pilot possible!