Making a big difference with small alert interventions

The Rehab Building lobby is especially welcoming AND SAFE thanks to our "screener" - Mr. Derrick McCloe.  I observed Derrick jump to the assistance of an elderly gentleman entering our lobby staggering a bit - out of breath and struggling with his balance.  Derrick very calmly came up alongside this gentleman and helped escort him safely to the closest chair in the lobby.  A fall averted, a welcome extended - Derrick makes those of us at Carilion proud to work alongside him!!!