Frequently Asked Questions

When I begin working in my department, where can I park?
All Carilion hospitals provide specified areas for employee parking. Other Carilion facilities may have different parking policies and areas as applicable to their functions. Please work with your manager to understand the parking rules at your facility and comply with the parking requirements for your area.

When do I get my first paycheck?
Payday is every other week, for a total of 26 paychecks a year. Our pay periods run Sunday through Saturday.

Will I need to clock in when I start working?
When you begin work, your manager will review timekeeping procedures and attendance expectations for your department.

How will I get my work schedule?
You will receive your work schedule from your manager or director during your first day in your work area.

How do I enroll in direct deposit?
You will have the opportunity to enroll in direct deposit through My Total Access after your first day of employment.

Questions?
Contact the HR Service Center at hrservicecenter@carilionclinic.org or 800-599-2537.