Virtualist Program is a Success
Dr. Dunn, the remote provider who began seeing patients in October has seen nothing but success with this program. He works 4 days a week and is at 100% capacity most of those days. He is currently seeing primarily same/next day acute visits and limited hospital follow ups. Dr. Thompson, another remote provider, fills in when needed and is also seeing great success.
The Digital Health team surveys the patients who are utilizing this service and have received great feedback and comments.
Quotes from patients:
- I really enjoy virtual visits, it's so easy. I wish I could continue to see Dr. Dunn.
- I had no transportation to the office so this was my only option. He was very nice and caring. A nurse called me multiple times to check on me in the days to come as well.
- I would do virtual for every visit if I could, and Dr. Dunn was really great
Would you use this telemedicine service again?
- 116 patients (89%): YES
- 12 patients (9%): YES, IF NOTHING IS AVAILABLE IN CLINIC
- 3 patients (2%): NO, OR WERE UNSURE HOW TO ANSWER
The virtualist program will be expanding in the coming months with the addition of new patient appointments to the schedule, expansion to the rural health clinics and possibly welcoming an additional remote provider.
*Please remember: Dr. Dunn and Dr. Thompson are here to assist all clinics. Search their schedules in Epic under FP Vinton.