Making A Difference at CFMH

At Carilion Franklin Memorial Hospital, we had a patient that has visited several times recently state that, “Diane Eames (Guest Services Representative) is such a wonderful person and has helped me in every way possible. “ Diane demonstrated both compassion and commitment in her interaction and it made a difference in this patient's day. This is only one of many positive comments we receive about the outstanding service our patients receive from every department here at CFMH. We are proud of our amazing and caring team. Thank you, Diane for always going above and beyond to enhance our patients and guests' experiences.