Above and beyond for hearing impaired patient

Today I had a patient in the office who is very hard of hearing that needed imaging completed. This patient was unable to call pre-registration and did not have any support person available. I took my patient to the guest services desk for assistance, in hopes of finding a solution. Thankfully, I found Thomas Stinnett. He took it upon himself to make sure this patient was taken care of. Thomas made several calls that did not produce any resolution for the patient, but that didn't stop him. He continued until he could ensure that this patient would receive all the accommodations they needed and the care EVERY patient deserves. 

Thank you, Thomas!