Secure with Security at CFMH
Had a rowdy patient the other night, yelling, throwing things, abusive to staff. Called our night Security guard, Lonnie, to come deal with the situation. He has so much patience and compassion and quiet calmness when working with people, and even tho this particular episode did not end well ( or begin well for that matter), Lonnie stayed right with us and even stepped between me and the patient at one time when the situation escalated to physical violence .
I appreciate all our Security Guys for their dedication to protecting us in the ED, with a special thanks to Lonnie. I have seen him come thru time and time again and help us out to make my job a little easier.
Carilion Value
Publish date / time
Users that Liked
501
9245
4872
3446
1613
2993
16185
2738
5507
3191
8182
13635
1381
2026
6143
3231
2482
6343
Views
0
Agree to Online and Social Computing Guidelines
Agree
Unlisted
Off