Enhanced Shuttle Services Improve Patient and Employee Access
We have enhanced our shuttle services across Carilion’s Roanoke campus to make it easier for patients, employees, and guests to travel between facilities, parking areas, and key campus locations.
The updated approach includes 4 shuttle options, with 3 using a simple color-coded wayfinding system at stops and on shuttle vehicles: green for campus, orange for Riverside, and blue for CRMH. On-Call is the fourth option and is available by request through Guest and Parking Services.
“Our goal is to make the ride between parking, buildings, and services as clear and convenient as possible,” said Nik Znamenskis, Parking Services. “Whether someone is coming to work, visiting a loved one, or moving between appointments, the shuttle system is designed to help them get where they need to go with less guesswork.”
How it Works
Look for the matching color at the stop and on the shuttle.
Campus On-Call is requested at the Guest and Parking Services front desks at each facility.
Four Services at a Glance
| Service | Primary Role | Hours | Service Model | How to Access |
| Campus | Connect major campus locations | M – F 7:30 a.m. – 4 p.m. | Continuous loop ∼15 – 20 minutes | Wait at GREEN designated stops at CRMH South entrance, Crystal Spring MOB, ION, 3 Riverside Circle |
| Riverside | Riverside garage to 1 and 3 Riverside Circle | M – F 7:30 a.m. – 5:30 p.m. | Continuous circulation | Wait at ORANGE designated stops at Riverside 1 and 3 main entrances and Riverside garage Level G benches |
| Hospital | CRMH, CST, McClanahan and Riverwalk garages | M – F 6 a.m. – 9 p.m. Weekends 9 a.m. – 5 p.m. | Continuous loop ∼5 – 10 minutes | Wait at BLUE designated stops at CRMH South entrance, CST ED/CVI entrance, Riverwalk garage Level 1 elevator, McClanahan garage Level 2 elevator |
| On-Call | On-demand campus/CRMH garage transport | M – F 6 a.m. – 5 p.m. | On-demand | Request through Guest and Parking Services or call (540) 529-1220 (number for internal use only) |
Map of shuttle services
Parking Services provides 4 shuttle services across the Roanoke campus to help patients, guests, and employees travel between facilities and parking areas.
Three services use an easy color-coded system at shuttle stops and on the corresponding shuttle vehicles.
Campus On-Call (not color-coded) is an on-demand service requested through Guest and Parking Services for Carilion facilities not covered by other shuttles or urgent transfers.
