Celebrating 35 Years of Excellence, Leadership, and Dedication-Joyce Rakes

Today, we are honored to celebrate an extraordinary milestone—35 years of service by Joyce Rakes, a nurse whose dedication, compassion, and commitment to patient safety have left a lasting impact on our patients, colleagues, and organization.

Throughout her remarkable career, Joyce has exemplified the very best of nursing. She has been a trusted caregiver, mentor, advocate, and leader, always placing patients at the center of everything she does. Her passion for excellence has influenced countless team members and helped shape a culture of safety and accountability.

One of Joyce's most significant contributions has been her tireless work to reduce patient falls. Through her leadership, attention to detail, and commitment to evidence-based practice, she has championed initiatives that have prevented patient harm and improved outcomes across the organization. Her efforts have made our hospital a safer place for both patients and caregivers.

Of course, Joyce's impact extends far beyond quality metrics and patient safety initiatives. Many of us know Joyce has arrived on the unit long before we see her—because we see the Krispy Kreme boxes! Her generosity and thoughtfulness have brought smiles to countless mornings and have become a cherished part of her legacy. Those familiar Krispy Kreme boxes have become a symbol of Joyce herself: caring, dependable, and always looking for ways to brighten someone's day.

For 35 years, Joyce has demonstrated the Carilion Clinic Values of Commitment-what it means to serve with heart, integrity, and excellence. Her contributions have touched thousands of lives, and her influence will continue to be felt for years to come.

Please join us in congratulating Joyce on this incredible milestone. We thank her for her unwavering dedication, her leadership in preventing patient harm, her mentorship of others, and, of course, for the many Krispy Kreme treats that have made our days a little sweeter.

Congratulations, Joyce, on 35 outstanding years of service! Your legacy of compassion, safety, and generosity is truly worth celebrating.