Awesome Job Emmanuella

On 2/16/2026, a patient called to schedule an appointment. During the conversation, the ALN, Emmanuella, recognized verbal cues indicating the patient might be experiencing suicidal thoughts. She allowed the patient to talk, provided appropriate information for obtaining care, and quickly determined that additional support was necessary. Emmanuella arranged for assistance without delay, and the patient received timely intervention and treatment. Thank you, Emmanuella, for your attentive response and meaningful impact that you give every day to our patients at Southeast Family Medicine Clinic.