Congratulations to Our 2025 Shine Award Recipients

We celebrated our Shine Awards during a ceremony on Monday, Nov. 7. Congratulations to the recipients of the 2025 Nancy Howell Agee Award for Distinguished Service, Spark Awards, Medical Excellence Awards, Quality Awards and Values Awards! And thank you to all of our employees for the hard work that you put into serving our patients and community each day.

The award recipients and finalists are listed below. We also included a list of all Values nominees and downloads to this year's winning Quality Award applications. You need to be on the Carilion network to download the Quality Award applications.

NANCY HOWELL AGEE AWARD FOR DISTINGUISHED SERVICE

Lee Jones, DMD, Chief of Dentistry

Carolyn Wilson, Retail Food Operations

SPARK AWARD 

Katherine Coffey-Vega, MD, Geriatric Medicine

Billy Schwartz, RN, Resource Pool Nursing

MEDICAL EXCELLENCE AWARDS 

Award for Residents and Fellows

Lauren Hennis, MD, Obstetrics and Gynecology

Award for Advanced Practice Providers

Sydney Garst, PA, Otolaryngology

Award for Physicians, Podiatrists, Dentists and Oral Surgeons

Caleb Cutherell, MD, Surgery

QUALITY AWARDS 

MVP Award Winner

Improving Sepsis Outcomes

  • Jonathan Behnisch, Emergency Department, CRMH
  • Kevin Broyles, DO, Emergency Medicine
  • Prathima Challa, Health Analytics
  • Mirla Cisneros, Process Improvement
  • LeAnn Creasy, Emergency Department, CRMH
  • Amy Foster, Clinical Informatics
  • Alexandra Kerr, Clinical Advancement and Patient Safety Outcomes
  • Amy Lucas, Nursing Quality and Safety
  • Sharon McKinney, Emergency Department, CRMH
  • Gary Meadows, Emergency Department, CRMH
  • Sumanth Raja, Health Analytics
  • Jacinda Romero, Emergency Department, CRMH
  • Christopher Waasdorp Jr., DO, Emergency Medicine
  • Hannah Widener, Emergency Department Quality, CRMH 

Pioneer Award Winner

Wake. Breathe. Liberate: Aligning Spontaneous Awakening Trials and Spontaneous Breathing Trials Coordination Within the A2F ICU Framework

  • Joahna Bailey, 8 Mountain ICU, CRMH
  • Carl Beggarly, 8 Mountain ICU, CRMH
  • Melissa Bittner, 8 Mountain ICU, CRMH
  • Emma Fields, 8 Mountain ICU, CRMH
  • Badri Giri, MD, Pulmonary and Critical Care Medicine
  • Brittany Hendricks, 8 Mountain ICU, CRMH
  • Cassidy Lackey, Respiratory Services
  • Anthony Loschner, MD, Critical Care
  • Sydney Radford, 8 Mountain ICU, CRMH
  • Brittany Spencer, 8 Mountain ICU, CRMH
  • Sydney Vrtis, 8 Mountain ICU, CRMH
  • Justice Waldron, 8 Mountain ICU, CRMH
  • Bryan Walsh, 8 Mountain ICU, CRMH
  • Maxwell Ward, DO, Internal Medicine Residents
  • Heather Woodie, Respiratory Services

Pioneer Award Finalist

High-Touch Surface Cleaning in the ICU Setting

  • Carla Bapst, 10 Mountain ICU, CRMH
  • Maimua Jatta, Infection Control
  • Alexia Jennings, Environmental Services
  • Timothy LaFountain, Infection Control
  • Kellin Meeks, 10 Mountain ICU, CRMH
  • Kenya Reynolds, Environmental Services
  • Madeline Winn, 10 Mountain ICU, CRMH

Enterprise Award Winner

Turning the Tide on Mortality Outcomes 

  • Pamela Booth, Clinical Advancement and Patient Safety
  • Kevin Broyles, DO, Emergency Medicine
  • Wendy Davis, Clinical Advancement and Patient Safety
  • Jake Gillen, MD, Trauma Surgery
  • Alexandra Kerr, Clinical Advancement and Patient Safety
  • Suzy Kraemer, MD, Internal Medicine
  • Amy Lucas, Nursing Quality and Safety
  • Gary Meadows, Emergency Department, CRMH
  • Lara Richards, Clinical Advancement and Patient Safety
  • Branden Robertson, Clinical Advancement and Patient Safety
  • Ashli Semones, Clinical Advancement and Patient Safety

Enterprise Award Finalist

Improving Employee and Patient Engagement in Radiology

  • Frank Amos II, Imaging Services, Roanoke
  • Leah Britton, Imaging Services, CRMH
  • Jennifer Collins, Radiology Services, CGCH
  • Greg Conner, Radiology Services, CGCH
  • Teresa Crowder, Imaging Services, CRMH
  • James Crowley, Imaging Services, Roanoke
  • Rhonda Early, Imaging Services, Roanoke
  • Rex Hardy, Imaging Services, Roanoke
  • Michelle Helmick, Nuclear Medicine, CRMH
  • Cynthia Hodges, Imaging Services, CRMH
  • Liz Myers, Patient Experience
  • Kristen Staton, Radiology Services, CRBH
  • Miriam Warnock, Imaging Services, Roanoke
  • Zachary Widner, Imaging Services, CRMH
  • Kathryn Willis, Imaging Services, CRMH

Community Distinction Award Winner

Occupied Timer Reduction for Admissions out of the ED

  • Abigail Buchanan, Nursing Administration, CNRV
  • Tara Croy, Nursing Administration, CNRV
  • Matthew Davis, Emergency Department, CNRV
  • Matthew Dehart, Nursing Administration, CNRV
  • Alexis Hudson, Emergency Department, CNRV
  • Brooke Huff, Emergency Department, CNRV
  • Jacob Lawson, Nursing Administration, CNRV
  • Jacob Leighton, Emergency Department, CNRV
  • Jess Meaney, Emergency Department, CNRV
  • Olivia Myers, Emergency Department, CNRV
  • Lisa Santiago-Clark, Emergency Department, CNRV
  • Kenneth Scott, Emergency Department, CNRV
  • James Scott, Emergency Department, CNRV
  • Angie Underwood, Emergency Department, CNRV
  • Meghan Young, Emergency Department, CNRV

Community Distinction Award Finalist

HAPI Reduction

  • Desiree Beasley, Nursing Administration, CNRV
  • Diane Blankenship, Nursing Administration, CNRV
  • Katrina Burda, Clinical Professional Development
  • Crystal Burton, Performance Improvement, CNRV
  • Margaret Collignon, Wound Care Center, CNRV
  • Tara Croy, Nursing Administration, CNRV
  • Melanie David, Clinical Professional Development
  • Matthew DeHart, Nursing Administration, CNRV
  • Jennifer Hunnings, Clinical Professional Development
  • Jacob Lawson, Nursing Administration, CNRV
  • Chelsea Martin, Clinical Professional Development
  • Katie Meadows, Clinical Advancement and Patient Safety
  • Kelly Morris, Respiratory Services, CNRV
  • Cindy Saunders, Clinical Advancement and Patient Safety
  • James Wood, Clinical Professional Development

Excellence in Advancing Care Delivery Award Winner

Increased Access to Care by Reduction in Capped Beds Due to Staffing 

  • Emily Allen, Human Resources
  • Heather Bramblett, Nursing Administration, CRMH
  • Geeta Gilmore, Nursing Services
  • Karrie Moses, Nursing Administration, CRMH 

Excellence in Advancing Care Delivery Award Finalist

Improving Throughput Through Utilization of Discharge Areas

  • Heather Bramblett, Nursing Administration, CRMH
  • Laurie Fuchs, Transfer Center
  • Amber Mitchell Beemer, Technology Services Group
  • Karrie Moses, Nursing Administration, CRMH
  • Stimis Smith, Clinical Transport, CRMH
  • Cat Townley, Clinical Transport, CRMH 

Hold-the-Gains Award Winner

Internalizing Skilled Nursing Facility Authorizations and Reducing Avoidable Delay Days 

  • Abby Conner, Case Management
  • Kayla Frith, Central Resource Center
  • Jessica Garland, Case Management
  • Matthew Hornick, Central Resource Center
  • Kelsey Hylton, Central Resource Center
  • Ryan Mullins, Case Management
  • Jessica Nelson, Central Resource Center
  • Cierra Page, Central Resource Center
  • Tori Petrey, Central Resource Center
  • Taylor Poole, Central Resource Center
  • Becca Sims, Central Resource Center
  • Kimi Stover, Central Resource Center
  • Hannah Wootten, Central Resource Center 

Hold-the-Gains Award Finalist 

Hospitalist Length of Stay Reduction 

  • Kenneth Belcher, MD, Hospital Medicine, CNRV
  • Rebecca Bishop, Med/Surg Administration, CRMH
  • Christopher Blake, Med/Surg Administration, CRMH
  • Damian Chipriano, Finance
  • John Finch, MD, Hospital Medicine, CGCH
  • Laurie Fuchs, Transfer Center
  • Ace Gearheart, Internal Medicine – Radford
  • Chad Henry, MD, Hospital Medicine, CRMH
  • Obafemi Ifelowo, MD, Hospital Medicine, Roanoke
  • Sahil Jaiswal, MD, Hospital Medicine, CRMH
  • Natalie Klawonn, MD, Hospital Medicine, CRMH
  • Shyam Sundhar Odeti, MD, Hospital Medicine, CRMH
  • Sorin Scarlatescu, MD, Hospital Medicine, CFMH
  • Marjorie Townsend, Hospital Medicine, CRMH
  • Kristina Werner, MD, Hospital Medicine, CRBH

Ambulatory Quality Award Winner

Grow-Our-Own Medical Assistant-Certified Program

  • Kimmie Beard, Orthopaedics
  • Carrie Daniel, Orthopaedics
  • Nicole Hosey, CFM Administration
  • Rhonda Johnson, Human Resources
  • Toni McLawhorn, Carilion Wellness – Roanoke
  • Michael Ralph, Human Resources
  • Dedria Sowder, Carilion Family Medicine
  • Kathryn Thompson, Human Resources
  • Christine Ugron, Carilion Family Medicine
  • Kim Weddle, Orthopaedics

Ambulatory Quality Award Finalist

TytoHome Virtualist Program

  • Richard Dunn, MD, Family Medicine
  • Maureen King, Telemedicine Administration
  • Laurie Shipman, Nursing Services
  • Saira Thompson, MD, Family Medicine
  • Bill Wilson, Emergency Medicine, CRMH

Winning Quality Award Applications

You will need to use the Carilion network or Apps portal to view these applications:

VALUES AWARDS 

Curiosity

Team Award Winner: 

Curiosity at the Doorstep: Investigating Impacts of Social Determinants of Health

  • Nicole Bailey, Home Health
  • Melissa Gilmore, Home Health
  • Kendra Shelton, Tazewell Home Health
  • Tracy Stewart, Home Health and Hospice Quality
  • Pam Trigger, Technology Services Group 

Individual Award Winner:  

Provider Fulfillment Program

  • Tim Beirne, MD, Family and Community Medicine
  • Amber Harris, Education and Organizational Development 

Collaboration

Team Award Winner: 

Children’s Miracle Network Market Alignment

  • Eric Amateis, Legal Services
  • Jane Colwell, Women's Quality and Patient Safety
  • Hannah Curtis, Communications, Marketing and Planning
  • Layne Ferguson, Decision Support
  • Amy Kageals, Pediatrics
  • Heather Kissner, Pediatrics Quality and Patient Safety
  • Alicia McAllister, Nursing Excellence/Magnet
  • Karrie Moses, Nursing Administration
  • Peggy Norkus, Communications, Marketing and Planning
  • Sarah Reid, Communications, Marketing and Planning
  • Kelsey Sims, Communications, Marketing and Planning
  • Linda Staley, Communications, Marketing and Planning
  • Macy Ware, Children’s Miracle Network

Individual Award Winner:  

Brent Lorton, Enterprise Project Management Office

Courage

Team Award Winner: 

Violent Injury Recovery and Support Program

  • Bryan Collier, DO, Trauma Surgery
  • Dan Freeman, OR Administration, CRMH
  • De’Andre Hurt, Violent Injury Recovery and Support
  • Valerie Watson Koeppel, Violent Injury Recovery and Support
  • Melissa Mercure, Research and Development
  • Kristin Robey, Violent Injury Recovery and Support

Individual Winner:  

Sarah McCambridge, RN, Resource Pool Nursing, CRMH

Compassion

Team Award Winner: 

Patient K Team

  • Tiffany Brown, Central Resource Center
  • Kelly Carr, Safe Patient Handling and Mobility, CRMH
  • Sherri Chaney, 10 West Med/Surg, CRMH
  • Linda Fenner, Occupational Therapy
  • Amy Ferguson, Case Management
  • Kayla Frantz, 9 Mountain ICU, CRMH
  • Melissa Hobbins, Pharmacy
  • Nick Kline, Social Work Services
  • Xavier Preud'homme, MD, Psychiatry
  • Shiquita Scott, Social Work Services
  • Laura Smith, Physical Therapy
  • Amanda Stamenkovich, Case Management
  • Katilin Tam, Case Management
  • Carly Villarreal, Case Management
  • Joanna Williamson, Social Work Services

Individual Award Winner:  

Aaron Rivers, Radiation Oncology

Commitment

Team Award Winner: 

Brain Injury Center

  • Caitlin Anderson, PA, Pulmonary and Critical Care
  • Chris Blake, Department of Medicine
  • Jennifer Bath, Trauma Services
  • Crystal Gibson, Occupational Therapy
  • Justin Gray, PsyD, Clinical Neuropsychology
  • Melissa Martinez, NP, Physical Medicine and Rehab
  • Eric Marvin, DO, Neurosurgery
  • Ivy Rench, Physical Medicine and Rehab
  • Jennifer Richardson, PA, Physical Medicine and Rehab
  • Kim Smiley, Speech Language Pathology
  • Mounica Thootkur, MD, Psychiatry
  • Stefanie Watts, Physical Therapy
  • Justin Weppner, DO, Physical Medicine and Rehab
  • Justin White, MD, Psychiatry
  • Beth Wilson, Ph.D., Clinical Psychology

Individual Award Winner:  

Hannah Curtis, Communications, Marketing and Planning

Values Award Nominees

Individuals nominated for the Values Awards by their colleagues:

  • Tabatha Adkinson
  • Carla Bapst
  • Christopher Blake
  • Courtney Carr
  • Tammy Cressell
  • Lexi Dalton
  • Matthew DeHart
  • Jeffrey Duncan
  • Mikaela Dyer
  • Trina Epperly
  • Troy Evans
  • Tyler Harrison
  • Jennifer Hunnings
  • Adam Joyce
  • Cindy Kando-Owen
  • Janette Keyser
  • Sarah Kress
  • Katrina Leonard
  • Amy Lucas
  • Taylor Lusk
  • Lisa McDowell
  • Danielle McNabb
  • Shana Murphy
  • Morgan Overby
  • Ashley Philpott
  • Elizabeth Quick
  • Jennifer Rickman
  • Laura Schoonover
  • Heather Sheppard
  • Alexis Shields
  • Amanda Stull
  • Kathi Tickle
  • Andrew Tressler
  • Sue Willson

Teams nominated for the Values Awards:

  • Medicare Advantage Payer Engagement and Rate Adjustment Project
  • Breast Surgery Survivorship Team
  • Trauma Registry
  • Teddy Bear Clinic
  • Daily Ambulatory Visits Dashboard
  • Privacy Team
  • Carilion Clinic Summer Internship Program
  • Education & Organizational Development Crystal Spring Tower Team Leaders
  • Behavioral Health Security Specialists
  • Moral Distress Consultation
  • Response to 2024 IV Fluid Shortage
  • Community Health and Outreach/Peer Support
  • Navigating the World of Advance Care Planning: Empowering Patients and Staff in Developing an Advance Care Planning Roadmap
  • Collaborative Rounding Leads to BERT Reduction
  • Surgical Instrument Maintenance and Passivation Program
  • Super Smile Savers
  • Patient Experience Star of the Week
  • Sports Medicine Pre-Season Physicals
  • Ortho Urgent Care
  • Field STEMI Alert Process Improvement Team
  • Responding to the Call of Duty
  • Collaboration - Unifying Families
  • The Compassion Lab (this project collaborates with Virginia Tech engineering Fellows and is funded by Carilion Clinic and supported by employees under the Biodesign cost code)
  • 7 MTN PCU Beacon Jounrey for Excellence
  • Language Assistive Tool for Improving Provider-Patient Communication
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