Key Federal Flexibilities Supporting Telehealth Services

Federal Flexibilities are temporary policies and relaxed rules related to telehealth services that aim to enhance access to care and ensure continuity during emergencies like the COVID-19 pandemic.

These flexibilities are set to expire on December 31, 2024. We remain optimistic that Congress will renew them during this session.

We are closely monitoring the situation and will keep you informed of any updates. Meanwhile, clinical teams should continue to schedule patient appointments as usual. For questions, contact Compliance@carilionclinic.org.