How We Are Preparing To Use AI Tools

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Development and use of Artificial Intelligence is moving at a rapid pace. We want to provide you with an update on our objectives and strategy to govern and deploy AI tools to assist our physicians, APPs, and staff.  As a preface these innovative and exciting opportunities represent incredible potential value to our communities and the patients, we serve but are a significant investment and not without risks. To ensure strategic alignment and appropriate risk assessment we are asking that all AI solution requests be sent to your existing BRDs. We will be integrating appropriate AI assessment toolkits into our existing workflows. The AI Steering Committee will review all requests and provide input.  Below is an outline of our approach and objectives for the deployment of AI with Carilion Clinic.

Objectives of AI Use at Carilion

  1. Implement AI tools at an enterprise level starting with
    1. Microsoft 365 Co-Pilot
    2. Chat GPT Enterprise
    3. Epic release AI models (multiple)
    4. DAX - AI copilot for automated clinical documentation, the Dragon Ambient eXperience (DAX)
  2. Ensure any AI models and tools can be monitored for consistent and valid outputs
  3. Models will be deployed to support clinical and non-clinical initiatives.
  4. Provide education to illustrate the capabilities and limitations of AI technologies and empower our leaders to identify genuine AI opportunities.
  5. Support innovation with safe and secure tools
  6. Carilion Clinic has embraced a standards-based approach to risk mitigation for our Cybersecurity Efforts by leveraging the National Institute of Standards & Technology’s Security Framework

AI Steering Committee Members:

Tony Seupaul

CPE and EVP

Tami Frost

CNO

Keith Perry

CIO

Steve Morgan

CMIO

Trip Humphrey

Director of Data Science

Jennifer Martin

Senior Director of Clinical Informatics

Nick Ryder

ACMIO for Research

Jason Brown

Enterprise Data Analytics Officer

Phil Ramus

Director TSG

Kristin Meador

Senior Director Compliance

George Merix

Manager Compliance and Privacy

Natash Lewis

Associate General Counsel

Michael Walter

Senior Director TSG

As we continue to mature our program, we will be asking many of you to provide input and serve to help direct our strategy.  This is a starting point as AI continues to expand. 

For AI related questions please send any inquiries to:  ai.questions@carilionclinic.org.

If you have ideas about use cases please submit to: AI Use Case Ideas.

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