ALWAYS going above and beyond for all patients

Wednesdays are busy days for the x-ray staff at Salem Family Practice PCA because we also do a full day of bone denisities.. Betty T Spurlock was the xray tech doing the bone densities last Wednesday. While she was finishing paperwork on a patient, the phone rang in the bone density room. The call was from a cardiology patient that was seen earlier in the day ( at the Salem office ). The patient was an elderly gentleman that had lost his phone and wanted to check to see if he had lost it as his cardiology appointment. The patient explained that the phone "was his lifeline"  and that he would be lost without it. (Betty now had a patient waiting for a bone density). Betty went to the cardiology staff  to see if they had found a phone and no one had. She walked back to the bone density room and told the patient . The patient then asked her to please check the waiting room chair that he had sat in - desperate to find his phone. Betty went searching, and she found the phone which had fallen between the seat and side cushion of the chair. Needless to say, the patient was very appreciative of her help in locating his "lifeline/ phone."  Betty is the definition of Carilion's COMMITMENT and COMPASSION for patients. I learn from her everyday and am blessed to be her coworker.