Virtual Care Operations is COMMITTED to patient safety!

The CAPS team is excited to announce that the staff from Virtual Care Operations submitted the most non-anonymous Near Misses/Unsafe Conditions (Great Catch!) through SafeWatch in the month of March, for a total of 16 Great Catches! Your commitment to patient safety is shining through and we want to take a moment to celebrate you! Your team is a valuable asset here at Carilion Clinic. SafeWatch reports have led to many process improvements and created a safer environment for our patient and care teams. Please continue placing SafeWatch reports through the portal or calling our 7-SAFE line.*

*Great Catch reports are attributed to the reporter's department, anonymous reports are not included in this metric.