National Telecommunicators Week

I would like at this time to recognize a group of persons that are true unseen & unsung heroes within Carilion Clinic; that would be the Dispatchers of Carilion Clinic Police/Security Department. They are never seen but constantly heard when you call 981-7911 (77911). With a combined 157 years dispatching experience, these folks are answering calls for service 24/7/365. Last month alone these Dispatchers received over 400 calls for service. They monitor roughly 750 CCTV cameras throughout the Carilion system, 160 facilities burglary, fire, medical gases & duress alarms all the while making ID badges & issuing parking decals.

This is done by a total of 7 Dispatchers, all Commonwealth of Va & criminal justice academy trained & certified. We work hand-in-hand with the surrounding jurisdictions dispatch centers to keep all citizens safe....

So to Cathy Bell, Kim McCloe, Sheila Smith, Leslie Suttles & Shane Wheeler:

THANK YOU for making my job as your Lead enjoyable.....

June Ann Wilkes

Lead Communications Officer