Making a Difference

Dr. Jasmine Jackson-Akers with the OPAT team at Carilion Infectious Disease recently went above and beyond in supporting a patient with an infectious disease requiring complex therapy. She demonstrated persistent commitment to the patient’s clinical needs and took extraordinary steps to advocate for the medical necessity of a specialized medication with multiple appeals and lengthy conversations with patients' insurance company ultimately helping secure approval for this specialized treatment.

Because of her determination and advocacy, this patient was able to receive the appropriate, life-impacting therapy needed for their care.

Dr. Jackson-Akers exemplifies patient-centered care, professionalism, and a true commitment to going the extra mile.