Fast & Furious
I would like to recognize Mike Lewis of the RMH TSG team for his fast & furious service. I had several keys on my laptop that were not working, mostly they were number keys. I discovered this while helping reschedule patients and trying to add their phone numbers to notes for rescheduling at a later date. I entered an Edison ticket and Mike texted me in order to connect with a time that worked for me to check my laptop. With most TSG assets going to remote workers, I knew the chances of getting a new laptop were slim. Within an hour of picking up my laptop, Mike had returned it to me with ALL keys working.
This may seem like a small thing, but it is important to know that even those who are not patient facing are still there to support us! Thank you, Mike Lewis!