CCPT's Zach Doran - Going the Extra Mile

On Monday the 29th, the CCPT Dispatch Center received a call from an inpatient floor requesting help recovering a patient's wheelchair. The patient was originally transported to CRMH by CCPT from Community Care, but his wheelchair and belongings had to be left at Community Care. When he heard of the issue, Zach Doran, a CTL with the CCPT Roanoke Division, sprung into action and went to Community Care to obtain the wheelchair and belongings and deliver them to the patient's bedside. Zach displayed commitment by going above and beyond to ensure timely customer service and loop closure for the patient. Thank you Zach for your continued patient-first perspective regardless of the need. Proud to work with you.