WeightWatchers® Update - September 2026

We want to share an important update regarding Carilion's wellness offerings. As part of our ongoing efforts to ensure we are providing the most effective health and well-being resources for our workforce, our WeightWatchers partnership will end effective Thursday, Oct. 1.

This change is part of a broader strategy to enhance the support available to employees seeking to improve their health. We recognize that you may have benefited from WeightWatchers, and we appreciate your commitment toward improving your health and well-being. Decisions regarding wellness programs are made carefully, considering employee feedback, participation trends, organizational needs, and our goal of providing evidence-based resources that support long-term health outcomes. 

Our Wellness at Work team is evaluating resources to provide stronger long-term support for your health and wellness goals. 

Thank you for your engagement in Carilion's wellness programs and for allowing us to be part of your health journey. 

To learn more and explore additional resources, visit the Wellness hub. 

FAQs:  

Why is WeightWatchers being discontinued?

We regularly review our wellness offerings to ensure they meet employee needs and support long-term health and well-being. After careful evaluation, we have decided to end our partnership with WeightWatchers effective Thursday, Oct. 1.

When will the program end?

The WeightWatchers partnership will end on Thursday, Oct. 1, 2026.

Why was this decision made?

Program decisions are based on several factors, including employee feedback, participation, organizational needs, and our commitment to offering evidence-based wellness resources.

Can I continue using WeightWatchers on my own?

Yes. Employees who wish to continue using WeightWatchers can explore individual membership options directly through WeightWatchers.

What happens to my WeightWatchers account and progress?

If you chose to continue using WeightWatchers individually, use the same email address you used with your previous Carilion account and your historical data will transfer over. Please contact WeightWatchers directly for questions about your account, membership, billing, or personal data.

What wellness resources are available now?

A variety of health and well-being resources remain available through Carilion. Visit the Wellness Hub to learn more.

How can I share feedback or ask questions?

We welcome your feedback. Please reach out to the Wellness at Work team with questions or suggestions. We appreciate your commitment to your health and well-being and will continue working to provide resources that support employees in achieving their personal wellness goals.