Learning to Manage Change

Change can be challenging for many reasons.

• The pace seems to only grow faster.
• Concurrent changes feel like the norm rather than the outlier. Facilities, technology, organizational structure, policies and procedures are just some of changes we are experiencing in 2025 - 2026.
• Change can feel negative for many reasons—perhaps we believe the benefits to others are greater than the benefits to the team or self, or we may feel uncomfortable being fully competent in an area one day and back to being a newbie the next.

To help prepare individuals and leaders to successfully understand and adapt to change, Carilion Clinic is offering four e-learning courses. We strongly encourage staff and leaders to take these courses in July - August to help support one another during Nexus. The courses are not specific to Nexus. They are critical this summer because they help us learn a consistent model for change, including roles, language and tasks, that we can apply to Nexus and other organizational changes.

Steps to Successful Change 

Audience: All Staff 

Length: 30 Minutes 

Description: Introduces the fundamentals of the ‘ADKAR’ model of individual change. The organization benefits from developing a common language for change

Objectives:

• Understand why some changes are easier and more successful than others 

• Learn a new way to look at change that can help you be more successful with change 

• Pinpoint where you are in the change process, why you might be stuck, and how to move forward 

• Learn a new language for change that you can use with your colleagues to discuss ongoing change 

 

Introduction to Leading Change  

Audience: Managers and Above 

Length: 30 Minutes 

Description: Helps managers prepare for change by understanding their roles and why they are needed to successfully lead change

Objectives:

• Understand the significant impact managers have on the success of changes 

• Learn how you and your employees can overcome barriers to change 

• Learn how to fulfill the five roles of an effective change leader 

• Prepare for change conversations with employees 

• Consider how to prepare yourself to adapt to and lead a current change 

 

Thriving Through Change ​​​​​​​ 

Audience: All staff

Length: 30 Minutes 

Description: Helps prepare employees for change by empowering them to proactively move through their change experiences 

Objectives: 

• Understand that organizational change depends on each person making a transition 

• Identify typical reactions to change and how they influence a person’s experience with change 

• Pinpoint where you are in a change process and why you might be stuck 

• Plan how to engage in a current change to better take control of your change experience 

 

Introduction to Change Management ​​​​​​​​​​​​​​​​​​​​​ 

Audience: Supervisors and Above 

Length: 30 Minutes 

Description: Helps prepare employees for change by empowering them to proactively move through their change experiences 

Objectives: 

• Articulate reasons for a specific change 

• Identify which groups will be impacted by the change and how 

• Understand how change management contributes to overall benefit realization and why it’s important to the organization 

• Evaluate a project’s current health around change management, project management, and leadership/sponsorship