Your Feedback is Guiding Our Path Forward

Thanks to the nearly 2,300 of you who participated in our recent internal communications audit. Staying informed about our jobs and organizational goals is critical to helping us fulfill our mission to improve the health of the communities we serve. Open communication and the right communication are also vital during a time of change, as our new CEO Steve Arner mentioned in today’s ePulse message.

Here’s a quick summary of what we learned from you and what we're doing about it.

What We Learned

• You want to hear compelling stories about the impactful work happening throughout our health system. We have a goldmine of stories to tell.
• You want communications more specific to your role, so you can clearly understand the value of the information in relation to your work.
• You want to hear important information from your leader. Your leader is your first and primary source for communication and information.
• You want to give input. You would like more opportunities for your voice to be heard.

What’s Next?

We’re already trying to be more brief, more focused and more relevant. Let us know how we’re doing from time to time.

Other bigger changes may take longer to implement but know that our communications will continue to evolve as we focus on delivering the right information to you in the right format at the right time. Asking for your input will be a regular occurrence so we can adjust what’s not working and make what is working even better.

Hydroflask Drawing

Twelve employees who completed the survey were randomly selected to receive a Carilion Clinic branded Hydroflask:

• Rana Bocanegra, Resource Nurses
• Anne Boothe, Physical Therapy
• Danielle Craig, Carilion Wellness—Botetourt
• Lydia Cassell, Financial Business Intelligence
• Katie Edwards, Acute Care—CFMH
• Sandy Johnson, Otolaryngology
• Samantha Litz, Speech Language Pathology
• Kirsten McBride, Occupational Therapy
• Rosalie Nichols, PCU—CNRV
• Becky Saeger, Education and Organizational Development
• Laura Sutherland, Pharmacy
• Mario Williams, TSG

If you are listed, we will contact you about the best way to get the water bottle to you.