Stay Informed About Upcoming Technology Outages and Upgrades
Want to know about upcoming technology outages before they affect your work? Check the Technology Services Group (TSG) hub.
Each Monday, the TSG team lists upcoming planned system maintenance, upgrades, and downtime. The weekly update includes details about which systems have planned outages and upgrades, when downtime is scheduled, who may be impacted, and what to expect.
To find the weekly announcement, visit the TSG hub homepage, then click the Upcoming Scheduled Outages and Upgrades headline under the Announcements header.
Reviewing the weekly list can help you plan ahead and reduce unexpected disruptions to your workday.
Larger Downtimes Receive Additional Visibility
When a scheduled outage is expected to affect a large number of users—for example, updates to software used across the system such as Epic, Workday, or PerfectServe—the information is shared through additional communication channels. These higher-impact outages are also posted on the main Inside Carilion homepage calendar and listed in ePulse.
If you have questions, contact the Technology Service Center through Employee Center.
Scheduled technology outages and upgrades are posted on the TSG hub and updated every Monday.
Outages that impact many employees are also featured on the Inside Carilion homepage calendar and in ePulse.
Reviewing planned outages can help you prepare for temporary service interruptions.
