Carilion Clinic Pharmacy Offers Easy Prescription Solutions

Your schedule is busy enough; handling your prescriptions should be simple and convenient.

Carilion Clinic Pharmacy offers easy refill solutions, including a mobile app, online portal, text messaging, and automatic refills. 

RefillPro Mobile App

With the RefillPro mobile app, you can:

• Refill or renew prescriptions
• Choose pickup or delivery options

To get started:

• Download RefillPro for free from the App Store or Google Play.
• Find your pharmacy within the app.
• Scan your bottle’s barcode or enter your Rx number.
• Choose pickup or delivery.

Online Portal

 After you register for the portal, you will be able to: 

• Refill or renew prescriptions
• View your prescription history
• Manage payments
• Choose pickup or delivery options

To get started, select your pharmacy location below and click the Register button:

• Riverside
• Medical Center Pharmacy (Crystal Spring)
• CNRV
• CRMH Lobby

After you register, you can access the online portal 24/7 from CarilionClinic.org/retail-pharmacy#prescription-refills.

Text Messaging

Need to know when your prescription is ready? With our text messaging option, you can: 

• Sign up for pickup alerts
• Sign up for refill reminders

To get started, call your Carilion Clinic Retail Pharmacy location to enroll:

• Riverside: 540-526-1450
• Medical Center Pharmacy (Crystal Spring): 540-853-0905
• CNRV: 540-639-1647
• CRMH Lobby: 540-266-6480

After you enroll, you will receive a text message to opt-in for pickup reminders.

Automatic Refill

Call your pharmacy to enroll in automatic refill, and we will refill certain medications before you run out. This helps avoid delays and gives the pharmacy time to fix any issues with your doctor or insurance before your medicine is due.

To get started, call your Carilion Clinic Retail Pharmacy location to enroll:

• Riverside: 540-526-1450
• Medical Center Pharmacy (Crystal Spring): 540-853-0905
• CNRV: 540-639-1647
• CRMH Lobby: 540-266-6480

For More Information

For more information about these options and about our retail pharmacies, visit CarilionClinic.org/retail-pharmacy.